Does Your Team Need Some Bassic Training?
Good Communication creates a better work environment
Struggling with high turnover? Do you have team members hiding information from you? Does it feel like your business is going in the wrong direction?
If so, we need to talk. When you hire The Bassic Trainer to come in and work with your team communication, we help you build an environment that naturally cultivates growth and development.
Our top training program starts with a training for your top leadership team, and a separate training for your middle management and employees.
As we sit down with both groups, we are looking to discover how well everyone understands the company mission and vision.
We then compare the results on both groups view the direction of the company is, and develop your training program from there.
DISC-overing the best way to connect
Does understanding someone's personality really make that much of a difference? What does personality have to do with communication? Why go with a DISC personality profile?
Understanding someone's personality is very important when it comes to communicating. Some personalities are need you to explain more. Some need you to explain less. Some need you to let them talk and repeat things back to you. Every personality has their strengths and weaknesses. As you're business grows, you will find that there is a place for each personality within your organization. Hiring the right personalities in the right departments will help emprove the working environment.
But why DISC? Disc os one of the most common and universal personality assessments on the market. I believe the reason for this is simplicity. Build a foundation and make understanding personality styles, and how to communicate with them, more simple. Make it easier for your team to understand. Plus, it's everywhere. So as you interact with other businesses and people, you can learn how they use it. It also means there are more resources available as well. The more you understand it, the more you'll even be able to see the variations of DISC out there. Many of the other personality assessments you will find are just a variation of DISC, so stick with the one everyone else knows and understands.
As a Certified DISC Behavioral Consultant, Lawrence loves to use DISC to help improve the work environment and teach people not only how to better communicate with coworkers, but with customers as well. This not only lowers turnover, but increases sales.
The importance of sharing with your team
Probably the most common mistake business leaders make when it comes to communication is hiding the truth from their employees. Every business has concerns and weaknesses they are working with. Every leader has things they don't know and issues in their leadership abilities. No business or person is exempt from that.
So why do business leaders hide those issues and concerns from their employees?
As a business leader, you need to understand two things:
1) If two heads are better than one, four is even better.
The mastermind principle is practiced by the most successful people in the world. Successful leaders hire people who are smarter and more equipped to get the job done. Rely on the expertise of your employees. They're having experiences that will help and you don't even realize it. So get theor feedback.
2) They know something is wrong. Hiding it from them makes it worse.
They know what your flaws are. They are making jokes about it behind your back. They know that things aren't perfect with your business. They're talking about it over their lunch break. If you're talking to them about it, their discussing ideas to improve the situation. If you're hiding it from them, they're spreading rumors and imagining a worst-case-scenario - and that's driving them to go work for your competitor.
At The Bassic Trainer, we will guide you on getting feedback from your employees. We give you tools and techniques to help you mastermind, or brainstorm, with the people who have the answers you're looking for. Most importantly, we teach you how to create a safe environment so your employees don't need to be afraid of sharing.
*The Maxwell Leadership Game is One of My Favorite Team Mastermind Tools for Creating a Safe Environment
Conflict Resolution
All the personality and communication training in the world can't stop conflicts form happening. But losing control of your emotions will hurt your relationship with your employees, as well as with yourself.
Included in your training sessions, you will be introduced to amazing tools that will help you keep your composure when you run into conflict wit your employees. But if something happens and you lose control anyway, you can also use these tools to fix the relationship and move forward with understanding and comradery. Don't let a bad moment ruin the relationship you have with your co-workers/employees.